CRM module
Digitalisation of your sales!
Individual and personal customer support thanks to digital process optimisation: In the CRM module, your sales force has access to all relevant customer information and can add to it. This facilitates subsequent customer and target group analyses. Thanks to the form generator, error-prone paper processes are also a thing of the past.
EXCHANGE-MAIL MODULE
One software, one information centre!
Combine information in one central location and maintain a 360° view of your customers at
. All customer communication emails are synchronised with DeDeSales and stored in the customer activities. Agreements, contracts, appointments: You stay up to date!
TOUR OPTIMISATION
Your sales organisation on the right track!
Plan the tours for your field sales staff in a strategically and operationally sensible way and save time and money. Route optimisation includes break and working times, holidays and public holidays, customer visit times, fixed appointments and even overnight stays in the planning. Unnecessary journeys are a thing of the past with DeDeSales!
Workflow module
Make clear decisions!
Make decisions without detours: the DeDeSales workflow module conveniently obtains approvals from decision-makers for order or returns processing, special prices, discounts, etc. The documentation of all agreements guarantees compliance with all defined processes. The documentation of all agreements guarantees compliance with all defined processes.
Lead management module
Identify sales opportunities!
Quickly provide management with all relevant information on sales and field sales, analyse different data on leads and sales opportunities according to status, chronology and sales probability. Weight these according to the respective sales status and determine the expected incoming orders.
B2B shop module(ecom module)
Always close to the customer!
Enable customer orders even when your sales force is not on site: With the eCom module, you can automate order acceptance and give your customers more flexibility. Orders can be entered at any time via the B2B online shop and are transferred directly to your ERP system. This speeds up order processing and product availability at the PoS.
