Capture or enter orders, forward to the back office, handle returns: with the Order module, your sales force staff are able to carry out all order-specific activities and interactions at any location – and even offline.
What’s been done, what still needs doing? What was the outcome of the client visit? Make the job easier for your sales force and save time: DeDeSales helps with the creation of day reports, visit reports, expenses accounting and appointment planning.
Tailored, personal client support thanks to digital process optimisation: in the CRM module, your sales force can access all relevant client information and add to it as required. This makes subsequent client and target group analyses easier. Thanks to the proforma generator, error-prone paper processes can also be consigned to the past.
Bring your information together at a central point and maintain a 360° view of your clients. All e-mails from client communication is synchronised with DeDeSales and stored in client activities. Agreements, contracts, appointments: you stay up to date!
Plan your sales force team’s routes for maximum strategic and operational effectiveness and save time and money. Route optimisation incorporates break times and working hours, leave and public holidays, regular appointments, client visit times and even overnight stays into the planning process. With DeDeSales, unnecessary journeys are a thing of the past!
Make decisions without distractions: the DeDeSales Workflow module conveniently obtains the approvals of decision-makers for order or returns processing, special prices, discounts, etc. The documentation of all agreements also guarantees that all defined processes are adhered to.
Boost your sales team and grow your sales with the Key Account module: a summary of branch information as well as the creation of personalised statistics allow individual views as well as group comparisons.
Quickly provide management with all of the information it needs for marketing and the sales force, and analyse all kinds of data from leads or sales opportunities according to status, chronology and likelihood of sale. Weight this information according to the sales status and determine the details of the order you are likely to receive.